Frequently Asked Questions

Will a printed kit arrive in the mail?

The kits featured here are digital printables. No physical journal or printed pages are shipped.

Where do I download my purchase?

Purchase through Etsy, then sign into the account used for your order to download the files after payment has cleared. See Etsy’s digital download help.

How do I open a ZIP folder?

On Windows, right-click the downloaded ZIP, choose Extract All, and follow the instructions. Open the extracted folder to find your printable files.

Where are the free kits?

Visit the Treasure Chest. Each kit button opens its Google Drive folder in a new tab.

Can I sell things I make with the kits?

Our license permits physical or printed goods made using the designs. It does not permit resale or redistribution of the digital files. Read the Terms of Use for the full wording.

What if I have a problem with my purchase?

You are important to us! We strive to provide the highest quality and customer satisfaction. Due to the nature of the product (a digital download), we try to avoid refunds. Please don’t hesitate to contact us if you have any questions or need to discuss a return.

Will the printed colors match my screen?

Colors may vary depending on your monitor, paper, and printer.